Refund policy

Return & Refund Policy

At Bazaara, we want you to be completely satisfied with your purchase. If you receive a damaged, defective, incorrect, or incomplete product, we’re here to help.

1. Return Eligibility

You may request a return if:

  • You received a damaged or defective product.

  • You received the wrong product.

  • Your order is incomplete or an item is missing.

  • The product received is significantly different from what was ordered.

Return requests must be made within 3 days of receiving your order.

The product must be unused, in its original condition, and preferably in its original packaging with all accessories, tags, and components included.

2. Non-Returnable Items

Returns may not be accepted for:

  • Products that have been used, damaged, or altered by the customer.

  • Products without their original packaging or accessories.

  • Items damaged due to misuse or improper handling.

  • Products returned after the 3-day return period.

  • Personal-care or hygiene-related products that have been opened or used, where applicable.

3. How to Request a Return

To request a return, contact us through our official contact/WhatsApp channel within 3 days of delivery.

Please provide:

  • Order number

  • Customer name

  • Reason for return

  • Clear photos/videos of the product and packaging

  • Any other information requested by our support team

Our team will review your request and inform you whether the return is approved.

4. Refunds

Once the returned product is received and inspected, we will notify you about the status of your refund.

If your refund is approved, the applicable amount will be refunded through the available payment method.

Refund processing time may vary depending on the payment method and banking/payment provider.

5. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with clear photos/videos.

If the issue is verified, Bazaara may offer:

  • A replacement product, or

  • A refund, depending on product availability and the circumstances of the case.

6. Return Shipping

If the return is due to our mistake, such as receiving a wrong, damaged, or defective product, Bazaara will determine the appropriate return-shipping arrangement.

For returns requested for reasons other than a product defect or our error, return shipping may be the customer's responsibility.

7. Order Cancellation

Order cancellation requests should be made as soon as possible after placing the order.

Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow our return procedure.

8. Contact Us

For return or refund requests, please contact Bazaara through our official customer support/WhatsApp channel and provide your order number.

Bazaara
Website: bazaara.shop
Customer Support: Contact us through WhatsApp